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Making a glass claim? Tell us your insurer and where you are, and we replace the windscreen at your home or work anywhere in Sydney.
Registration plate or VIN. We use it to identify the correct glass and sensors for your vehicle.
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or call 1800 698 793
Most comprehensive car insurance policies in Australia cover windscreen damage, and many offer an optional windscreen or glass extra that reduces or removes the excess for glass-only claims. Your Product Disclosure Statement (PDS) sets out what is covered and what excess applies.
Send us your registration or VIN and we identify the exact windscreen your vehicle needs, including rain sensors, cameras and mouldings. The quote is free and takes under a minute online.
Tell us your insurer and claim number if you have one. Depending on your insurer and policy, we can often liaise with them directly; otherwise we provide the quote and invoice details you need to lodge the claim yourself.
Our licensed technicians come to you anywhere in Sydney, remove the damaged glass, fit the correct windscreen with new seals, and clean up. All glass we fit complies with the Australian Vehicle Standard for safety glazing.
If your vehicle has a windscreen-mounted camera, we confirm whether recalibration is required after replacement and include it in the job so your driver-assist features work as intended. Check with your insurer whether calibration is included in your glass cover.
We complete insurance-funded replacements every week.
In many cases we can liaise with your insurer directly once you give us your insurer and claim number.
What we need from you: your insurer and claim number.
Where an insurer requires you to lodge the claim yourself, we provide the quote and invoice details you need.
What we give you: the quote and invoice details.
Your Product Disclosure Statement (PDS) sets out what is covered and what excess applies.
Some policies apply your standard excess to glass claims, while a windscreen excess waiver or glass cover extra can reduce it to nil.
Many comprehensive policies let you nominate your own repairer. If your policy lists a preferred network, you can still ask your insurer whether you may use MWT.
Insurers often authorise OEM-equivalent (aftermarket) glass by default and genuine (OEM) glass on request or for particular vehicles. We fit either.
Where a vehicle needs its windscreen camera recalibrated after replacement, we include the calibration in the job. Whether your insurer covers it depends on the policy.
If your insurer is not listed, get in touch: in most cases we can still complete the job under your policy.
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Google reviews from customers that mention insurance claims.
Excellent service, punctual and friendly technicians, very professional and helpful admin staff. I was particularly impressed at how efficiently and swiftly a warranty claim was completed; Mobile Windscreens & Tinting definitely made me feel like a valued customer. I highly…
After having my cat broken into and not being able to get into another large glass repairer’s and being given the run around by the insurer, I called MWT and was given a quote over the phone and booked in for later that week. A young technician completed the job within 45 mins.…
On holiday in Sydney. I had the bad luck to break the rear window in my Ford Everest. 5pm on Friday of Anzac weekend. Insurer rec repairer could not do it until Thursday afternoon. Mobile Windscreens fixed it the next afternoon. Louis explained everything and did a great job.…
The jobs most often completed under an insurance claim.
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